Family plan, after sign-up

Look after Mum and Dad, even when you're not there.

Scammers go after the people we love most. The family plan protects you and the relatives you look after from one account, and lets you know when they might need a hand, without asking them to become computer experts.

What it does for them

A scam check they can use

Got a worrying text? They paste it in or forward it, and get a plain-English answer and what to do next.

Breach alerts

We watch their email addresses for new data breaches and explain what to change.

Their details taken down

We ask UK data brokers and people-search sites to delete what they hold, and chase the replies.

You in the loop

When they check a message that looks like a scam, or a new breach turns up, you hear about it too.

What you'd see

Examples of the alerts the family plan will send you. Names and messages are made up.

Example family alert

Mum checked a suspicious text

"Hi Mum, I've dropped my phone. This is my new number. Can you send £300 for the repair?"

Likely a scam. We told her not to reply or pay. You might want to give her a ring.

Example family alert

Dad's email was in a new data breach

A shopping site he used was hacked. His email address and password were taken.

Next step: change that password, and anywhere else he used it. Our master password guide helps you do it together.

Example update

3 companies have deleted Mum's details

Three data brokers confirmed they have removed her. We're chasing two more, due by 14 December.

Their privacy comes first

Be first to know when the family plan opens

One email when sign-up opens. Nothing else.

Stored encrypted. Remove it any time.

The family plan is being built. Features and wording may change before it opens.